Shipping FAQs

Q. Do you ship worldwide & how much does shipping cost?

Yes - we ship worldwide. Shipping costs vary depending on the country. We offer Domestic and International Shipping with tracking. Low shipping costs & no sales tax.

For Non-US Customers:

*Please note that customs policies and import duties vary widely for international orders outside of the United States. Your local customs office can assist with any customs duties outside of our control.

Q. What are your shipping and processing times?

Standard Shipping Times

Domestic

United States: 7 - 15 business days
Canada: 7 - 15 business days

International

United Kingdom: 7 - 15 business days
Australia: 7 - 15 business days
Europe: 9 - 21 business days
Latin America: 10 - 25 business days
Other countries: 14 - 30 business days

Q. Processing times

Orders take 1-2 business days to process after placing the order before shipping out. If orders are placed during weekends, we will ship out on the following business day. 

Q. Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, please feel free to contact us at support@simplicityroom.com and we will gladly assist you further.

Q. Unexpected delays

In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.